Health Grail
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Need support or have a question? Reach out to Health Grail’s customer care team — we’re happy to assist you with anything you need. hello@health-grail.com
Questions?
At Health Grail, we only offer the best because your health deserves nothing less. Our mission is to deliver the ultimate product to support your well-being.
If you have any questions about the benefits of our capsules, we’d love to hear from you! Simply fill out the contact form, and our team will get back to you as soon as possible.
Your health journey matters to us, and we’re here to help every step of the way!
Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Answers to common questions about orders and Health-Grail products.
How long will shipping take?
Orders are generally processed within 1–3 business days, excluding weekends and holidays. Delivery time depends on the shipping option available at checkout and begins after shipment. You’ll receive a shipping confirmation with tracking when your order ships.
Shipping Rates and Delivery Estimates?
Free standard shipping is available on qualifying U.S. orders of $50 or more. Other options are Standard Shipping ($8; estimated 3–5 business days) and Express Shipping ($10; estimated 1–3 business days). The free option is estimated at 5–7 business days. Available rates are shown at checkout; order processing typically takes an additional 1–3 business days.
Are your supplements Made in The USA?
Health-Grail supplements are made in the USA. Our manufacturing partners follow applicable current Good Manufacturing Practice (cGMP) requirements. Dietary supplements are not approved by the FDA before sale.
FDA Compliance
Our dietary supplements are manufactured in strict adherence to current Good Manufacturing Practices (cGMPs), enforced by the Food and Drug Administration (FDA).
The FDA is responsible for protecting public health by ensuring the safety, efficacy, and security of various products, including our nation's food supply and dietary supplements.
It's important to note that the FDA's regulation of dietary supplements falls under a distinct framework established by the Dietary Supplement Health and Education Act (DSHEA), which differs from the regulations governing conventional foods and drugs.
These cGMPs mandate rigorous standards for every aspect of our production process, from raw material testing and manufacturing to storage, distribution, and product recall procedures, ensuring the highest quality and safety of our products.
Where does Health-Grail ship?
We currently ship to the contiguous 48 United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.
Where is My Order?
After placing your order, you'll receive an Order Confirmation email with all the details, including your order number, shipping and billing addresses, and an itemized list of the products you purchased.
Once your order has shipped, you'll get a Shipping Confirmation email with tracking information.
If you're unsure of the shipping method you selected, you can find that information in your Order Confirmation email, which is sent immediately after your purchase.